Boston Carriage Survey

Please let us know as to how your Chauffeur performed.

  1. Chauffeur’s professional attitude1
    (friendliness, service, and communication skills)

  2. Chauffeur’s punctuality

  3. Chauffeur’s attire and appearance

  4. Driving skills

  5. Overall appearance of the vehicle inside and outside

Please answer “Yes” or “No”:

  1. Did the Chauffeur smile?

  2. Did the Chauffeur introduce himself?

  3. Did the Chauffeur open the door for you?

  4. Did the Chauffeur assist you with your luggage?

Please let us know how our Dispatchers/Reservation Specialists performed

  1. Please rate the overall simplicity of the reservation process

  2. Reservation Specialist’s professionalism

  3. Reservation Specialist’s pleasantness?

  4. Reservation Specialist’s helpfulness?


* All promotional offers not valid during Holidays or for travel between the hours of midnight and 5:15 a.m. Promotional offers apply to Sedan and SUV reservations only. Promotional offers are restricted FROM use for travel to or from all Cape Cod destinations during peak travel times - Fridays, Saturdays and Sundays from May 15th to September 15th.


Everytime we serve a customer we are very interested in his/her opinion about us. Was the driver attentive and smiling? Did the car arrive on time? Take our special customer survey and share your experience with us to make LoganCarService better! It will only take you a few minutes.


“Great service! Comfortable new vehicle with lots of space for our family of 5 and all our luggage. The drivers were friendly, helpful, punctual, and safe. I will book them again, as they took the stress and hassle out of traveling to/from the airport for international flights.”
– Teresa (February, 2017)
“Thank you. I just wanted to send a quick note to say that my passenger and I both really appreciated the professional, courteous and quick service provided by our driver. He was excellent! We have used your service in the past and will certainly use it again in the future. Whatever you’re doing, it’s working. Thanks for another great experience.”
– Paul (August, 2016)
“The reservation specialist was so helpful. He took the time to determine the right solution for my elderly aunt who was traveling on her own. The greeter was very kind and made my aunt feel comfortable. I am so pleased with your company's service. Thank you for giving us such piece of mind in getting her home.”
– Evelyn (September, 2015)
“Never having used a car service, I was nervous about using one I found on the Internet, but you are an EXCELLENT company and would refer.”
– Christina (July, 2015)
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